Dealing with Difficult People - Sold Out!

We couldn't wait! Originally scheduled for our September luncheon, we decided to move Amy Woodall up to April. In her role as Executive Vice President and Sandler Training at Trustpointe, Amy Woodall travels the globe working with companies large and small helping to develop a culture centered around service excellence both internally and externally. Amy has become the international face for Sandler's Strategic Customer Care program and helped write and produce the Dealing with Difficult People program.  Her passion for teaching organizations how to move customer service from a department to an attitude is instantly felt by her audience.  Amy understands at the core of outstanding service is effective and proactive communication.

11:15AM - Registration & Networking

11:45AM - BOMA Business

12:00PM - Lunch

12:15PM - Amy

Photographs and/or video will be taken at this event. By taking part in this event, you grant BOMA Indianapolis full rights to use the images for fundraising, publicity or other purposes. This might include, but not limited to the right to use them online or in social media.  If you do not wish to be photographed, please inform us.